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Category: Business Process Auotmation
Winner:Helio/SK Telecom
Submitted by: Junwon Lee, Manager, Convergence and Internet R&D Center, SK Telecom
Industry: Helio = Telecommunications / SK Telecom = Technology
Geography: Korea/USA
Overview
SK Telecom (www.sktelecom.com), Korea’s leading wireless telecommunications services provider, and Helio (www.helio.com), an advanced U.S. mobile service provider, were selected for their use of JBoss Enterprise Application Platform and JBoss jBPM to build and streamline its wireless data portal (WDP). After deploying Red Hat solutions, Helio quickly experienced cost reductions. Operational savings amounted to 50 percent monthly and the company experienced a 90 percent reduction in commercial software and licensing costs.
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Category: User Experience
Winner: Daiwa Securities America
Submitted by: Steve Dunstan, Vice President / Enterprise Systems Architect
Industry: Financial services
Geography: New York, NY
Overview
Migration of 120 separate applications running to JBoss Portal using a series of unified templates. This enabled rapid growth, increased productivity, faster service, and hundreds of thousand of dollars in cost-savings.
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Industry: Business equipment supply and distribution
Geography: Australia
Challenge: To deliver an efficient service to customers, Corporate Express required a solution that was stable and secure, yet also flexible enough to support its bespoke online ordering application, NetXpress.
Software: Red Hat Enterprise Linux and Red Hat Network Satellite
Hardware: Approximately 14 Intel blade servers
Benefits:
Industry: Digital advertising
Challenge: DoubleClick faced the challenge of developing an infrastructure that is reliable, cost-effective, and most importantly, flexible, in providing choice with hardware vendors in order to avoid vendor lock-in.
Software: Red Hat Enterprise Linux AS, Red Hat Network, Acronis True Image Server for Linux, Solaris, Windows, Red Hat Global Learning Services - Red Hat Certified Engineer training
Hardware: AMD, Intel, HP
Benefits:
Industry: Banking
Challenges: Customize CRM to a high degree. Handle a rapidly scaling call workload without any disruption in services. Allow call center agents to have an “always connected” view of the database
Solution: Platform: Red Hat Enterprise Linux
Software: Oracle 11i E-business Suite, Oracle 9i Database & Red Hat Cluster Suite
Benefits: Servers handle close to 7,000 calls a day with 99.99% uptime.
System can accomodate massive growth in call volumes over the next two years.
Complete freedom from viruses and security related risks.
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Industry: Travel
Geography: Australia
Challenge: Microsoft-based infrastructure could not scale to match Wotif.com’s 100% growth rate.
Solution: Platform: Red Hat Enterprise Linux AS
Software: Oracle10g Standard Edition, Java 1.5
Hardware: AMD Opteron
Systems Management: Red Hat Network
Benefits: Increased performance upto 500% peak load. Lower TCO. Simplified systems administration
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Industry: Telecommunications
Challenge: Increase performance and reliability of billing system to ensure timely payments from growing customer base.
Solution: Platform: Red Hat Enterprise Linux AS
Software: Oracle Database
Hardware: HP
Benefits: Increased processing speed by 400% over legacy Sun Solaris environment. Cut costs by nearly 50%. Met TransACT’s ‘zero fault tolerance’ policy.
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Industry: Government State Owned Enterprise
Geography: New Zealand
Opportunity: New Zealand Post needed to drive the operating costs of an Oracle database environment down by 50%, improve performance, increase capacity and reduce the time to market.
Solution: Software: Red Hat Enterprise Linux 3 and 4, Oracle Application Server 10g and Oracle Database 10g Enterprise Edition
Hardware: IBM XSeries Servers, T42 laptops and M52 PCs
Benefits: 2000% performance increase 70% reduction in operating investment 90% smaller data centre footprint Instant scalability
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Industry: Automatic video editing
Geography: Singapore (HQ), USA
Opportunity: Create a scalable, high-performance IT infrastructure supporting a rapidly growing, innovative startup while minimizing system administration resources and hardware costs
Solution: Two Dell servers running Red Hat Enterprise Linux and multiple open source software solutions
Software: Red Hat Enterprise Linux, Red Hat Network
Applications: Samba, MySQL, virtual Windows, various tracking and management software, and Intranet, email, and FTP applications
Hardware: Dell
Benefits: Gained tremendous flexibility in developing an infrastructure that accommodates continuous growth and innovation while optimizing resources and improving performance to virtually zero downtime
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Industry: Retail
Geography: Australia
Opportunity: As a rapidly expanding business, Loyalty Pacific needed a future-proof technology platform that was secure, reliable and efficient with a low Total Cost of Ownership (TCO), ease of administration and minimal maintenance
Solution: Software: Red Hat Enterprise Linux 4 and Fedora
Hardware: 21 Intel Xeon servers
Benefits: 100 per cent system uptime. 80% less time required for set up. 70% less time required for maintenance. Strong support capabilities. Timely release cycles.
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